The Challenge
Before Reev's charging hardware can be sold in the U.S., working prototypes must be sent to an accredited certification lab. As a startup, Reev could not afford to have a prototype held up in customs, and previous ad hoc courier arrangements offered no visibility once a shipment left France.
The Solution
Stracker manages Reev's prototype shipments as time-sensitive technical freight, from pickup in France to handoff at the U.S. lab, with customs documentation prepared in advance.
- HTS classification and commercial documentation are prepared and reviewed before the shipment is shipped.
- A single Stracker contact tracks the shipment from start to finish.
- Live tracking in Stracker360 allows Reev to confirm delivery to the lab without having to check the status.
The Result
3 business days The most recent prototype shipment cleared U.S. customs and reached the certification lab in 3 business days door-to-door, compared to a previously unpredictable timeframe of several weeks.
Reev
Summary
The Challenge
Before Reev's charging hardware can be sold in the U.S., working prototypes must be sent to an accredited certification lab. As a startup, Reev could not afford to have a prototype held up in customs, and previous ad hoc courier arrangements offered no visibility once a shipment left France.
The Solution
Stracker manages Reev's prototype shipments as time-sensitive technical freight, from pickup in France to handoff at the U.S. lab, with customs documentation prepared in advance.
- HTS classification and commercial documentation are prepared and reviewed before the shipment is shipped.
- A single Stracker contact tracks the shipment from start to finish.
- Live tracking in Stracker360 allows Reev to confirm delivery to the lab without having to check the status.
The Result
3 business days The most recent prototype shipment cleared U.S. customs and reached the certification lab in 3 business days door-to-door, compared to a previously unpredictable timeframe of several weeks.
“Every week our prototype spends in transit is a week our U.S. launch is delayed. Stracker is the first partner that has treated our timeline as if it matters just as much to them as it does to us.”