The Challenge
A VIP-operated Falcon jet cannot accommodate an unplanned delay: an unexpected stockout threatens a scheduled departure, often with only hours' notice.
The Solution
Stracker operates a 24/7 emergency sourcing desk dedicated to Dassault Falcon Services, locating, purchasing, and delivering replacement parts to wherever the aircraft is located.
- An emergency request is processed immediately, regardless of the time of day, with sourcing, transportation, and customs procedures handled simultaneously.
- OBC and charter options are available by default for stock-out situations.
- Every movement is tracked in real time in Stracker360.
The Result
24/7/365 100% dispatch reliability for VIP departures affected by an emergency stockout since Stracker's dedicated desk was established.
Dassault Falcon Services
Summary
The Challenge
A VIP-operated Falcon jet cannot accommodate an unplanned delay: an unexpected stockout threatens a scheduled departure, often with only hours' notice.
The Solution
Stracker operates a 24/7 emergency sourcing desk dedicated to Dassault Falcon Services, locating, purchasing, and delivering replacement parts to wherever the aircraft is located.
- An emergency request is processed immediately, regardless of the time of day, with sourcing, transportation, and customs procedures handled simultaneously.
- OBC and charter options are available by default for stock-out situations.
- Every movement is tracked in real time in Stracker360.
The Result
24/7/365 100% dispatch reliability for VIP departures affected by an emergency stockout since Stracker's dedicated desk was established.
“When a VIP client is scheduled to fly, there’s no such thing as ‘we’ll get to it in the morning.’ Stracker treats a stockout at 2 a.m. the same way they treat one at 2 p.m.”