How did Stracker help Wandercraft optimize the management of its exoskeletons?

Find out how Stracker helped Wandercraft optimize its supply chain management.

"Today, we choose our forwarders based on their responsiveness and know-how. If I had to describe STRACKER in three words, I'd say: responsive, comprehensive, and that they have a great team."
Wandercraft logo
Biomedical engineer @WANDERCRAFT
Frederique Leclerc-Ritchie

The Wandercraft story

Wandercraft was founded in 2012 by a group of engineers who refused to allow the wheelchair to remain the only means of movement for people deprived of walking. They develop, manufacture and market autonomous walking exoskeletons used by rehabilitation and neurology hospitals in Europe and the USA.

Why did they call us?

Since 2021, they have trusted Stracker to organize the international transport of their exoskeletons. Our collaboration has enabled them to have total visibility over their transports and to centralize their data.

The challenges of our collaboration

1

Centralize all transport information and documents to improve coordination and communication between the teams involved

2

Optimize the transport of lithium batteries, which are considered to be hazardous materials, and gain visibility at every stage of transport.

3

Gaining in efficiency thanks to the forwarder's responsiveness to ensure better quality of service for Wandercraft customers

Stracker's solution

1 - Simplified access and sharing of all transport data centralized on Stracker360

Prior to working with Stracker, Wandercraft faced a major challenge in centralizing transport information and documents. The different teams involved in exoskeleton management were experiencing coordination and communication difficulties due to the lack of adequate data centralization tools. This led to delays, errors and loss of valuable time for the whole company.

Thanks to the Stracker platform, Wandercraft was able to solve this problem efficiently, with instant, centralized access to all transport information and documents. This means that all teams involved can now easily access relevant data, collaborate seamlessly and share key information in real time. This centralization of data has dramatically improved coordination and communication between teams, reducing errors, delays and inefficiencies.

3 images of the Stracker360 platform

2 - Delegation of Wandercraft transport logistics thanks to Stracker's reliability and responsiveness

Working with Stracker has enabled Wandercraft to delegate its transport logistics with complete confidence, allowing it to concentrate fully on its core business of rehabilitating people with reduced mobility.

By relying on our expertise, Wandercraft was able to optimize its operations and improve the availability of its exoskeletons, while gaining in efficiency and reducing the risk of interruptions. The combination of the reliability of our data and the responsiveness of our team has enabled Wandercraft to reduce the processing time of its transports to ensure a better quality of service for their customers, thus strengthening our partnership and contributing to the success of their mission.

3 - Optimizing the transport of hazardous materials

One of the major challenges facing Wandercraft was optimizing the transportation of batteries, which are considered hazardous materials. Prior to working with Stracker, managing these complex shipments was a source of concern for Wandercraft. However, thanks to Stracker's solution, the company was able to benefit from specialized expertise in the transportation of hazardous materials, and ensure their safe delivery.

Stracker has rigorous protocols in place to ensure compliance with the strict regulations and safety standards associated with battery transport. The Stracker team worked closely with Wandercraft to understand the specific requirements of these sensitive shipments. They developed customized transport plans, taking into account local and international regulations, to ensure the safe handling and routing of the batteries.

In addition, thanks to Stracker's advanced tracking and tracing technology, Wandercraft gained complete visibility at every stage of battery transport. Precise information on the location, condition and status of shipments was provided in real time, enabling Wandercraft to closely monitor shipments and anticipate any potential problems.

"On the Stracker platform, we can find all the transport information easily, it's simple. Whereas with other forwarding agents, it's a lot of emails and phone calls."
wandercraft logo
Frederique Leclerc-Ritchie
Biomedical engineer @WANDERCRAFT
Thanks to the operational excellence and simplicity of its platform, Stracker quickly established itself as a real partner for Wandercraft.

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