Why did Air Cairo choose Stracker to improve its AOG management?

Find out how Stracker helped Air Cairo optimize the management of its urgent needs.

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"No matter the supplier, the origin or the urgency of our transports, we get our orders in less than 48 hours thanks to Stracker."
Air Cairo logo
AOG Desk @Air Cairo
Mohammed A.

The Air Cairo story
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Founded in 2003, Air Cairo is an Egyptian airline that has rapidly established itself as a major player in the African aviation industry. With over 20 years' experience, the company operates scheduled and charter flights to numerous destinations in Europe, the Middle East and North Africa.
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Why did they call us?
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Air Cairo first turned to Stracker in January 2023, following a meeting at MRO Africa. As a fast-growing airline, Air Cairo was faced with complex logistical constraints related to the maintenance of its fleet.

With increasing demand and tight deadlines, the company had to deal with more frequent AOGs, requiring urgent spare parts and rapid logistics coordination.

In choosing Stracker, Air Cairo was looking to benefit from the solid expertise of a freight forwarder with over 10 years' experience in the airfreight industry. Their teams appreciated our platform and commission-free model for optimizing AOG management.

The challenges of our collaboration

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Centralize all information and transport documentsto improve coordination and communication between different teams. 

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Reduce transit time forcritical parts and gain visibility at every stage of transport

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Reduce transport budget and improve visibility to support company growth

Stracker's solution

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1 - Centralized transport data on Stracker360

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Prior to working with Stracker, Air Cairo faced a major challenge in processing shipping information and documents. The different teams involved in the management of critical aeronautical parts were encountering coordination and communication difficulties due to the lack of adequate data centralization tools. This led to delays, errors and loss of valuable time for the whole company.

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Thanks to the Stracker platform, Air Cairo was able to solve this problem efficiently, with instant, centralized access to all transport information and documents. This means that all teams involved can now easily access relevant data, collaborate seamlessly and share key information in real time. This centralization of data has dramatically improved coordination and communication between teams, reducing errors, delays and inefficiencies.

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3 images of the Stracker360 platform

2 - Reduced AOG processing time thanks to real-time data and the responsiveness of Stracker's teams

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For each transport request from Air Cairo, Stracker provides a complete solution (Flight Route, AWB) in less than 2 hours. This responsiveness, coupled with the real-time GPS tracking provided by the platform, enables logistics teams to proactively manage AOGs. At every stage of the process, Air Cairo is notified in real time, whether for pick-up, customs clearance, take-off or arrival.

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To ensure smooth communication with Air Cairo , Stracker agents are available 24/7 via the Stracker360 instant messaging application.

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This improved management of AOG processing translates into improved aircraft availability and reduced downtime, enabling Air Cairo to maintain its flight operations more smoothly and efficiently.

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3 - Reduced transport budget thanks to commission-free model

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Thanks to the innovative model proposed by Stracker, Air Cairo was able to benefit from total transparency in its transport operations. By eliminating the commissions traditionally charged by freight forwarders, the company was able to know precisely the real costs of transport services, and clearly understand the reasons behind each purchase. 

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This transparency has strengthened Air Cairo's confidence in its sourcing decisions and enabled it to take full advantage of the best options available on the market, without being restricted by financial interests. 

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What's more, the elimination of the commission has saved Air Cairo money: a 15% reduction in the transport budget in one quarter. This cost reduction has freed up valuable financial resources to support the company's growth.

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In the space of a quarter, our transport budget was cut by 15%, without any loss in quality. On the contrary, we're very satisfied with the responsiveness and professionalism of Stracker's agents. Their platform considerably reduces our worries and hassles.
Air Cairo logo
AOG Desk @Air Cairo
Mohammed A.
Thanks to the operational excellence and simplicity of its platform, Stracker quickly established itself as a real partner for Air Cairo.

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